• Check-in: Check-in time is between 4:00-7:00 p.m.  If you require an arrival earlier than 4pm and you prefer immediate access to you room, we recommend reserving for the prior night to guarantee immediate access. If you require a late check in (after 7pm) you must contact us to make special arrangements. 

• Check-out: Check-out time is 11:00 a.m.

• Rates: All room rates are for double occupancy. Room rates are subject to a 2% Ulster County bed tax rate and 8% NYS sales tax

• Minimums: We have a 2 night minimum stay on weekends only. Call to reserve a 1 night stay mid-week.

• Children: We have created an adult-oriented B&B for those who are looking to enjoy a quiet and relaxing retreat. For that reason we only accommodate children over the age of 12. 

• Pets: Out of respect for our other guest's allergies we are unable to accommodate pets.

• Smoking: We are a smoke-free facility. Please no smoking inside the house. We can direct you to an outdoor facility where you may smoke. Guests who smoke in their room will be charged a $250 cleaning fee.

• Owner's Rights: Watergrasshill B&B is privately owned and operated. Management reserves the right to refuse service to anyone. We will not be responsible for guest accidents or injury, or for the loss of money, jewelry, or valuables of any kind.

• Property Issues: Any damages, stolen items, or broken items occurring during the stay will be the full financial responsibility of the guest. Any special clean-up resulting in damages caused by the guests will be charged to the credit card. Charges may need to be applied after guest departure as deemed necessary by the owner.

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Room Cancellation Policy

• If your travel plans change and you need to cancel your reservation, please call or email us 14 days before your stay and we would be happy to refund your payment less a $25 service charge per room night.

• Within 2 weeks and up to 48 hours before your arrival, we will refund your payment provided that we are able to re-rent the room. A $25 service charge per room night will apply. 

• A cancellation within 48 hours of your arrival date or a no-show will be unable to receive any refund. 

Workshop Cancellation Policy (for tickets purchased on our website)

• Classes are not refundable. Please understand that our workshops have limited seating and cancellations greatly affect our business. We have a firm 7 day- cancellation policy for credit only) to ensure that we have enough time to re-fill your seat with another student. If you contact us within 7 days in advance will issue a credit to be used on a future class within 6 months. While we understand that things do happen, we are simply unable to accommodate last minute conflicts. You are always welcome to send someone in your place. Please note that tickets purchased on other sellers website are subject to their own cancellation policy. (example- calligraphy and ceramics classes)